ISO 9001: what changes in the version 2015?

At ISO 9001 is a standard that defines the requirements to implement a quality management system helping companies to increase their effectiveness to achieve the intended results and focuses on customer satisfaction.

Key objectives for the new version of the standard – ISO 9001:2015

• Provide stable core requirements for the next 10 years or more;
• Maintain the current focus on effective process management to produce the desired results;
• Apply Annex SL to improve compatibility and alignment with other ISO management system standards;
• Facilitate effective implementation and compliance assessment through 1st audits, 2ª and 3rd part.

The main changes to the standard – ISO 9001:15

• Adoption of annex SL (High Level Structure), that defines the requirements and structure of the standard;
  1. Scope;
  2. Normative References;
  3. Terms and Definitions (extended);
  4. Organization Context (SGQ);.
  5. Leadership (Management responsibility);
  6. Planning (Management responsibility);
  7. Support (Resource management);
  8. Operation (Product Realization).
  9. Performance Evaluation (Measurement, Analysis and Improvement);
  10. Improvement (Measurement, Analysis and Improvement).
• Explicit risk-based thinking requirement to support and improve understanding and application of the process approach;
• Less prescribed requirements;
• Less emphasis on documents;
• More requirements for top management and other management levels;
• "Acquisition of goods and services", including outsourced processes;
• "Documented information" instead of "documents and records";
• New clauses such as:
  1. is a standard that defines the requirements to implement a quality management system helping companies to increase their effectiveness to achieve the intended results and focuses on customer satisfaction. Understanding the organization and its context";
  2. is a standard that defines the requirements to implement a quality management system helping companies to increase their effectiveness to achieve the intended results and focuses on customer satisfaction. Understanding the needs and expectations of Stakeholders";
  3. 6.1. "Actions to address risks and opportunities".

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